FAQ
FAQ
- Is passenger insurance included with the vehicle?
Passenger insurance covers accidents that may occur during the trip. - What routes are included in this activity? Can the route be customized?
This activity includes attractions such as central Tokyo, Mt. Fuji, Hakone, Kamakura, and Karuizawa. Routes can be customized (please specify your custom itinerary on the payment page). - How long is the stop at each attraction?
The duration of each stop can be adjusted according to your requirements. Typically, the driver will coordinate with you to ensure you have enough time for sightseeing and taking photos. Please note that admission tickets are not included in this activity and must be purchased separately. For more information, please refer to the package details. - When will the supplier contact me to arrange the itinerary?
The driver information and license plate number will be provided 1 day to 12 hours before the activity. Please check your email or messaging apps (WhatsApp/Line/Kakao/WeChat). If you do not receive the driver information, please contact us. - What is included in the price? Are there any additional fees?
This package includes round-trip transfers from hotels in central Tokyo, an experienced driver, and free child seats, ensuring a worry-free and comfortable journey for the whole family. - Is a multi-day tour service available?
Experience our multi-day tour packages to extend your exploration and fully enjoy Japan’s rich culture and charming scenery. - What pick-up and drop-off locations are available?
Pick-up and drop-off locations are available within Tokyo’s 23 wards (Adachi, Arakawa, Bunkyo, Chiyoda, Chuo, Edogawa, Itabashi, Katsushika, Kita, Koto, Meguro, Minato, Nakano, Nerima, Ota, Setagaya, Shibuya, Shinagawa, Shinjuku, Suginami, Sumida, Taito, Toshima).
